How to Survive a Doctor’s Visit in France
Dec 14, 2025Picture this. You’re enjoying your new life in France — sipping espresso at a café terrace, strolling through the market with a baguette under your arm — when suddenly, something’s off. Maybe you wake up with a sore throat, twist your ankle, or get that kind of headache that just won’t quit.
Uh-oh. It’s time to visit the doctor.
If that idea makes you panic a little, you’re not alone. Most foreigners get nervous about their first doctor’s visit in France. You start wondering: how do I even make an appointment? Will they understand me? Do I need to bring something? And what on earth is a carte Vitale?
Don’t worry. By the end of this article, you’ll know exactly what to do, what to expect, and what to say. You’ll be ready to handle a French doctor’s appointment like a local.
Step 1: Don’t Panic — French Healthcare Is Excellent
First, let’s get this out of the way: the French healthcare system is one of the best in the world. It’s efficient, affordable, and surprisingly easy to navigate once you understand the basics.
A standard visit to a general doctor — un médecin généraliste — costs around 25 euros. If you’re part of the French system, most of that gets reimbursed automatically. Even if you’re just visiting, you can still pay directly and get a receipt (feuille de soins) for insurance reimbursement later.
So no, it’s not going to bankrupt you. And yes, French doctors are professional, well-trained, and used to dealing with foreigners. You’ve got this.
Step 2: Finding a Doctor
If you live in France, you’ll want to register with what’s called a médecin traitant. This is your main doctor — the one who knows your medical history and coordinates your care. You can find one by asking locals for recommendations or by searching on Doctolib.fr, France’s main medical booking platform.
If you’re just visiting, don’t worry — you don’t need a registered doctor. You can see anyone. Many clinics accept walk-ins (sans rendez-vous), and some even offer video appointments.
When looking online, keep an eye out for doctors who write “Anglais parlé” (English spoken) on their profile. That can save you some stress.
Step 3: Booking the Appointment
If you’re comfortable on the phone, you can simply call the doctor’s office and say:
Bonjour, je voudrais prendre rendez-vous avec le docteur [name], s’il vous plaît.
(Hello, I’d like to make an appointment with Dr. [name], please.)
If the idea of a phone call in French makes your palms sweat, use Doctolib instead. It’s simple, visual, and fully online. You choose your doctor, select your reason for the visit, pick a date and time, and you’re done.
Some of the common reasons you’ll see on the booking page include:
- Consultation de médecine générale — general visit
- Renouvellement d’ordonnance — prescription renewal
- Fièvre / toux / symptômes grippaux — fever, cough, flu symptoms
Once you confirm, you’ll get a text or email with your appointment details.
Step 4: What to Bring
Before you head out, make sure you have:
- Your ID or passport
- Your carte Vitale (if you’re registered in France)
- Your European Health Insurance Card (if you’re from the EU)
- Cash or a credit card — though some doctors don’t take cards, so bring both just in case
- Any relevant medical documents (like prescriptions or test results)
If you’re just visiting and don’t have French insurance, no problem. You’ll simply pay the consultation fee yourself.
Step 5: Arriving at the Doctor’s Office
This part might surprise you: French doctors don’t usually have a big reception area with nurses and assistants. In smaller offices, you might just walk into a quiet hallway or waiting room.
Here’s how it usually goes.
You enter, say “Bonjour,” and sit down in the salle d’attente (waiting room). There might be a note on the door saying something like:
- Merci de frapper avant d’entrer — Please knock before entering
- Attendez que le médecin vienne vous chercher — Wait for the doctor to come get you
When it’s your turn, the doctor will open the door and call your name. No need to check in at a front desk.
Step 6: The Consultation — What Actually Happens
Once you’re in the consultation room, the doctor will likely start with a friendly greeting and then ask:
Bonjour, qu’est-ce qui vous amène ?
(Hello, what brings you here today?)
or
Alors, qu’est-ce qui ne va pas ?
(So, what’s wrong?)
You explain your symptoms, and don’t worry if your French isn’t perfect — most doctors are patient and used to foreigners.
If you need help expressing yourself, here are a few key phrases you can use:
- J’ai mal à la tête — I have a headache
- J’ai mal à la gorge — I have a sore throat
- J’ai de la fièvre — I have a fever
- Je tousse beaucoup — I’m coughing a lot
- J’ai mal au ventre — I have a stomachache
- Je me sens faible — I feel weak
- Je suis allergique à [quelque chose] — I’m allergic to [something]
To describe timing or duration, you can say:
- Ça dure depuis deux jours — It’s been going on for two days
- C’est arrivé hier soir — It started last night
- C’est la première fois que ça m’arrive — It’s the first time this has happened
If you don’t understand something, don’t hesitate to ask:
- Pouvez-vous répéter, s’il vous plaît ? — Could you repeat that, please?
- Qu’est-ce que ça veut dire ? — What does that mean?
- Est-ce que c’est grave ? — Is it serious?
Doctors usually appreciate the effort.
Step 7: The Prescription
After examining you, the doctor will probably write or print out an ordonnance — your prescription.
They’ll explain how to take your medication. If you’re unsure, you can always ask:
Vous pouvez l’écrire, s’il vous plaît ?
(Could you write it down, please?)
That way, you can check again later or show it to the pharmacist.
Then, you’ll pay for the visit. A standard consultation costs 25 euros for a general doctor and between 30–70 euros for a specialist. You’ll pay right there in the office.
If you have a carte Vitale, the reimbursement happens automatically. If you don’t, the doctor will give you a feuille de soins — a small paper you can submit to your insurance provider for reimbursement.
Step 8: The Pharmacy Visit
Next stop: the pharmacy. You can’t miss it — pharmacies in France have glowing green cross signs outside, and they’re on almost every street corner.
When you walk in, greet the pharmacist and say:
Bonjour, j’ai une ordonnance.
(Hello, I have a prescription.)
You’ll hand over your prescription and they’ll prepare your medication. Pharmacists in France are highly trained, and they often take time to explain how to use your medicine — dosage, timing, and possible side effects.
If you need over-the-counter products, you can also ask:
- Je cherche quelque chose pour la toux — I’m looking for something for a cough
- Est-ce que c’est sans ordonnance ? — Is it over the counter?
- Pouvez-vous me conseiller ? — Can you give me some advice?
You’ll quickly realize pharmacists in France are like mini-doctors. They’re friendly, patient, and often the first stop for small health issues like colds, allergies, or minor stomach troubles.
Step 9: Understanding Reimbursements
If you’re officially part of the French healthcare system, here’s the quick version:
- You pay the doctor upfront (usually 25 euros).
- Sécurité Sociale reimburses about 70%.
- Your mutuelle (private insurance) covers the rest.
If you’re just visiting, you’ll likely pay the full amount and send your receipt to your travel insurance later.
Keep all your paperwork — the feuille de soins from the doctor and the receipt from the pharmacy — in case your insurer needs proof.
Step 10: If You Need a Specialist
Sometimes your general doctor (médecin traitant) will refer you to a specialist. Common ones include:
- Un dermatologue — dermatologist
- Un ophtalmologue — eye doctor
- Un gynécologue — gynecologist
- Un cardiologue — cardiologist
- Un kinésithérapeute — physical therapist
You’ll get a prescription for that appointment too, and you’ll book it the same way — either by phone or online on Doctolib.
Specialist visits are more expensive, but they work the same way: pay upfront, then get reimbursed later.
Step 11: For Emergencies
If it’s something serious or happens outside regular hours, here’s what you need to know.
For medical emergencies, call 15 — that’s France’s version of 911. You’ll reach the SAMU (emergency medical service). If you don’t speak French, you can say “Do you speak English, please?” and they’ll often transfer you to someone who does.
You can also go directly to the hospital emergency room — les urgences. Just ask someone nearby:
Où sont les urgences les plus proches ?
(Where’s the nearest emergency room?)
There are also SOS Médecins services in many cities — doctors who make house calls 24/7. Just search “SOS Médecins [your city].”
Common Words You’ll Hear
Here are a few words and phrases you’ll likely encounter at the doctor’s office or pharmacy, written here in plain text for easy remembering:
- Une ordonnance — a prescription
- Une consultation — a doctor’s visit
- Une piqûre — an injection
- Une radio — an X-ray
- Un rhume — a cold
- Une grippe — the flu
- Une toux — a cough
- Une blessure — an injury
- Un médicament — a medicine
- Un comprimé — a pill or tablet
- Un sirop — a syrup
- Une prise de sang — a blood test
- Le traitement — treatment
- Le repos — rest
- La douleur — pain
You’ll hear these words again and again. Learn a few, and you’ll feel way more confident next time you’re sitting in a doctor’s chair.
Step 12: If You Don’t Speak Much French
Being sick is stressful enough — doing it in another language adds an extra layer. But don’t worry; French doctors are used to international patients.
A few survival tips:
- Write your symptoms down beforehand in French. You can use an online translator to help. Hand the note to the doctor if needed.
- Learn key phrases like J’ai mal à… and Je ne me sens pas bien.
- Use a translation app during the appointment if you get stuck. Doctors would rather you understand than pretend.
- Don’t be afraid to ask the doctor to write things down.
- If you’re nervous, bring a French-speaking friend.
Even if your French is limited, showing effort goes a long way.
Step 13: The Emotional Side (Yes, It’s Real)
Let’s be honest — seeing a doctor in another country can feel vulnerable. You’re sick, you’re tired, and you’re trying to express yourself in another language.
Here’s the comforting part: French doctors are straightforward but kind. They won’t sugarcoat things, but they will listen and take you seriously. They’re trained to focus on facts and solutions, not chit-chat.
So if your doctor doesn’t smile much, don’t take it personally. In France, efficiency often replaces warmth in professional settings. It doesn’t mean they don’t care — it’s just cultural style.
Real-Life Example: A Typical Doctor Visit
Let’s imagine a quick example so you can picture how it all goes.
You enter the office.
“Bonjour, j’ai rendez-vous à 15h avec le docteur Lefèvre.”
You sit in the waiting room until you hear:
“Madame Clémence ?”
You walk in.
“Bonjour, qu’est-ce qui vous amène ?”
“J’ai mal à la gorge depuis trois jours et j’ai un peu de fièvre.”
He examines you, looks down your throat, and says:
“C’est une petite infection. Rien de grave. Je vais vous prescrire un sirop et un spray.”
He hands you a prescription, you pay 25 euros, say merci, and head to the pharmacy next door.
Ten minutes later, you’ve got your medicine, a clear idea of what to do, and a little more confidence in your French survival skills.
Step 14: Tips to Make It Easier Next Time
- Use Doctolib. It saves you from having to call and is available in English.
- Keep key phrases in your notes app. Even a few like J’ai mal à… or Je me sens malade can make a big difference.
- Don’t be afraid to speak up. French doctors appreciate directness.
- Always carry some cash. Not every doctor accepts cards.
- Pharmacies are your best friends. You can walk in with small issues and skip the doctor entirely.
You Can Totally Do This
Your first doctor’s visit in France might feel intimidating, but it’s usually quick, efficient, and surprisingly human. French healthcare is designed to make things accessible for everyone, and once you’ve done it once, it’ll never feel scary again.
Remember:
- Book online if you can.
- Bring your ID, card, and insurance info.
- Be honest about your symptoms, even in broken French.
- And always start with a smile and a bonjour.
You’ll walk out not just with medicine, but with a small victory — proof that you can handle real life in France like a true local.
So the next time you wake up with a sore throat or a strange pain, take a deep breath, grab your carte Vitale, and say to yourself:
“Pas de panique. Je gère.”
Because you totally do.